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- The player from Germany faced challenges verifying his account at Caspero, which prevented him from withdrawing his winnings of €1,500.
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Customer support is made available on this gambling site. This is because today’s online payment platforms have capacity for split-second money transactions. This signals that you’ll need to opt for a different means of payment that the real money casino accepts. The deposit method you selected might be unobtainable for withdrawing money, so keep that in mind.
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If you experience login issues, use the password recovery feature or contact 24/7 support for assistance. All bonuses are subject to specific wagering requirements and must be used in accordance with the stated terms. Caspero Casino adheres to strict Know Your Customer (KYC) protocols, in line with Australian regulations, to verify each player’s identity.
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Consequently, the complaint was marked as unresolved, and the player was advised to reach out to the Anjouan Gaming Authority for further assistance. The player from Kazakhstan had requested a withdrawal less than two weeks prior to submitting this complaint. Following the team’s assistance, the issue was resolved, and the player confirmed receipt of their winnings. The player from Germany had requested a withdrawal prior to submitting their complaint.
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As far as we are aware, no relevant casino blacklists mention Caspero Casino. In our review of Caspero Casino, we have looked closely into the Terms and Conditions of Caspero Casino and reviewed them. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. As you continue to climb through the loyalty program, you’ll earn exclusive rewards like higher withdrawal limits, personalised offers, cashback, on-site promotions, and personal VIP managers.
At the moment, Caspero focuses on deposit-based promotions (100% up to $1,500 + 150 free spins + 1 Bonus Crab). While Anjouan isn’t as strict as MGA or UKGC, independent reviewers currently rate Caspero as a legitimate and generally safe operator. Caspero is owned by NovaForge LTD and licensed by the Anjouan gaming authority.
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